Summary

Our refund and return policy lasts for 30 days. If 30 days have passed since purchase, We cannot offer you a full refund or exchange.

To be eligible for a return, Your item must be unused and in the same condition you received it in. It must also be in the original packaging.

Several types of merchandise are exempt from being returned. Perishable merchandise such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that contain intimate or health goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • gift cards
  • Downloadable software products
  • Some health and personal care items

To complete the return process, We require a receipt or proof of purchase.

Please do not send your purchases back to the manufacturer.

There are certain cases where only partial refunds are granted:

  • Book with clear signs of use
  • A CD, DVD, VHS tape, program, video game, cassette tape, or vinyl record has been opened.
  • Any merchandise that is not in its original condition, damaged or missing for reasons that are not our fault.
  • Any item returned more than 30 days after delivery

Refunds

Once you receive and inspect your return, We will send you an email to let you know that we have received your returned item. We will also notify you whether or not your refund has been approved.

If you are approved, Your refund will be processed. A credit will automatically be applied to your credit card or original payment method, Within a certain period of days.

Late or missing refunds

If you have not received your money back, First check your bank account again.

Then contact your credit card company, It may take some time before your refund is officially published.

Then , Contact your bank. There is often some processing time before a refund is posted.

If you have done all this and have not received your refund yet, Please contact us at {email address}.

sell tools

Only regular priced items can be refunded. Sale items cannot be refunded.

exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, Send us an email at {email address} and send your item to: {Physical address}.

gifts

If the item was marked as a gift when purchased and shipped directly to you, You will receive a gift credit for the value of your return. Once the returned item is received, A gift certificate will be mailed to you.

If the item is not marked as a gift when you buy it, or if the gift giver ships the order to himself to give it to you later, We’ll send your refund to the gift giver and they’ll find out about your return.

Shipping and return

to return your product, You must mail the product to: {Physical address}.

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are not refundable. If you get your money back, The cost of return shipping will be deducted from your refund.

Depending on where you live, The time it may take for your exchanged product to reach you may vary.

If you are returning expensive items, You may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

need help?

Call us at{email} For questions about refunds and returns